E-Tools and Organization Transformation Techniques for Collaborative Case Management

Abstract Welfare and workforce development reforms propel individual agencies into formal partnerships with one another. Collaborative Case Management is the cooperative delivery of social services to common clients. This paper describes technological tools and organization transformation issues for collaborative case management. A road map for a successful transition includes a shared vision, business/technology requirements, an … More E-Tools and Organization Transformation Techniques for Collaborative Case Management

How to investigate technology with Gap Analysis

More than any other situation Change is about cooperation and collaboration. No matter if your company is in serious trouble or just wants to find a new way to line itself up – it always needs people to initiate, moderate, steer, coordinate and live that Change. So what? The problem is that often people simply don´t know how to cooperate. Of course people cooperate on a daily … More How to investigate technology with Gap Analysis

Book of the Week: The End of Marketing as we know it

“The End of Marketing As We Know It” is a book by Sergio Zyman and has been published by HarperBusiness in 1999 About the book Zyman is the former head of marketing at Coca Cola, and has been dealing with consumer products and advertising agencies all of his professional life. This is a world where “marketing” is … More Book of the Week: The End of Marketing as we know it

Why Professionals can be an Implementation Barrier to Change in Public Organisations

Professionals are often seen as an implementation barrier to change in public organisations. Although their commitment is judged to be crucial, they often behave rather reservedly and may even oppose change. The power models and micropolitical theories of change both conceptualise this resistance as a defence of their professional interests, their benefits and their power … More Why Professionals can be an Implementation Barrier to Change in Public Organisations

Generating Ideas with the Gallery Method

More than any other situation Change is about cooperation and collaboration. No matter if your company is in serious trouble or just wants to find a new way to line itself up – it always needs people to initiate, moderate, steer, coordinate and live that Change. So what? The problem is that often people simply don´t know how to cooperate. Of course people cooperate on a daily … More Generating Ideas with the Gallery Method

Book of the Week: The Four Pillars of High Performance

“The Four Pillars of High Performance – How Robust Organizations Achieve Extraordinary Results: Lessons from the RAND Corporation” is a book by Paul C. Light that has been published by McGraw-Hill in 2004. Take-Aways More than 50 years of RAND Corporation studies – though mostly focused on military operations and organizations – can be applied to business … More Book of the Week: The Four Pillars of High Performance

How to utilize Maslow’s Hierarchy of Needs Motivational Model for Change

Social Psychology is of great use for everybody that is about to plan a Change. Therefore I decided to start a new series that features some thoughts on Social Psychology and its concepts and theories. This time I want to talk about “Maslow’s Hierarchy of Needs Motivational Model” and that you better should know it befor doing … More How to utilize Maslow’s Hierarchy of Needs Motivational Model for Change

Bunches of Bananas and Lateral Thinking

More than any other situation Change is about cooperation and collaboration. No matter if your company is in serious trouble or just wants to find a new way to line itself up – it always needs people to initiate, moderate, steer, coordinate and live that Change. So what? The problem is that often people simply don´t know how to cooperate. Of course people cooperate on a daily … More Bunches of Bananas and Lateral Thinking

Book of the Week: The Discipline of Market Leaders

“The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market” is a book by Michael Treacy and Fred Wiersema that has been published by Addison-Wesley in 1997. About the book “The message of The Discipline of Market Leaders is that no company can succeed today by trying to be all things to all … More Book of the Week: The Discipline of Market Leaders

How to utilize McGregor’s XY Theory for Motivation in Change

Social Psychology is of great use for everybody that is about to plan a Change. Therefore I decided to start a new series that features some thoughts on Social Psychology and its concepts and theories. This time I want to talk about the “McGregor XY Theory” and how it can be used in Change Projects… Douglas McGregor’s … More How to utilize McGregor’s XY Theory for Motivation in Change