I recently wrote about building up a resource for Change knowledge here within this very Blog. Finally I got the time to deal with some basic psychological questions of Change. I am looking forward to be able to share those insights on “Change Psychology” with you, here. Description A credible source of information makes for quicker and firmer decisions. A credible person is expert … More Change Psychology: Credibility
Albert Mehrabian (born 1939, currently Professor Emeritus of Psychology, UCLA), has become known best by his publications on the relative importance of verbal and nonverbal messages. His findings on inconsistent messages of feelings and attitudes have been quoted throughout human communication seminars worldwide, and have also become known as the 7%-38%-55% Rule. Three elements of … More Mehrabian’s Communications Theory
Sharon Drew Morgen’s Buying Facilitation Method® operates to a totally different set of premises than conventional sales. Here are some underpinning principles of the Morgen Buying Facilitation Method® philosophy: The seller’s job is to help people understand what their systems require in order to change. Only a person working or living within a culture or … More The Buying Facilitation Concept
I recently wrote about building up a resource for Change knowledge here within this very Blog. Finally I got the time to deal with some basic psychological questions of Change. I am looking forward to be able to share those insights on “Change Psychology” with you, here. Description When explaining other people’s behaviors, we look for similarities (covariation) across a range of situations … More Change Psychology: Covariation Model
Empathy and trust are a platform for effective understanding, communication and relationships. Empathy and trust are essential to develop solutions, win and retain business, and avoiding or diffusing conflict. Empathy and trust are essential for handling complaints and retaining customers. These days we need to be more effective communicators to be successful in business – … More Empathy and its function withing Change Processes
I recently wrote about building up a resource for Change knowledge here within this very Blog. Finally I got the time to deal with some basic psychological questions of Change. I am looking forward to be able to share those insights on “Change Psychology” with you, here. Description Counterfactual thinking is thinking about a past that did not happen. This often happens in … More Change Psychology: Counterfactual Thinking
I recently dig up some quiet old articles. Amongst those I found one that has been published within “Booz & Co. – Strategy & Business” on November 24, 2009 / Winter 2009 / Issue 57. Within this very magazine there was an article by Matt Palmquist dealing with emotions. I thought it could be nice to … More Emotions in Decision Making: How Emotions Affect Decision Making
I recently wrote about building up a resource for Change knowledge here within this very Blog. Finally I got the time to deal with some basic psychological questions of Change. I am looking forward to be able to share those insights on “Change Psychology” with you, here. Description Sometimes people will state an opinion or otherwise support a point of view that is … More Change Psychology: Counter-Attitudinal Advocacy
ChangeCom 