Why Emotional Intelligence is Key to Valuable Change

Emotional intelligence consists of a range of fundamental skills that allow you to confidently respond to people and changing situations. Managing the way you respond to events and your ability to communicate effectively is essential for leaders of organizational change, and for managing personal change. Don’t think of emotional intelligence as just another theory. The skills are… More Why Emotional Intelligence is Key to Valuable Change

How to Enable Perfect Change in 7 Steps

“If you do not change direction, you may end up where you are heading.” — Lao Tzu Change management and project management are closely aligned. From my point of view Project Managers can (and should) also act as Change Managers or be able to understand this business, at least. Without proper change management, any proposed change… More How to Enable Perfect Change in 7 Steps

Promoting your Business via Pinterest

Pinterest is a rapidly expanding online social network. It now connects over 70 million users. As a result, Pinterest provides an excellent interactive platform through which you can promote your business. Research shows that users who were notified of products on Pinterest spent 70% more money on those products than users who were referred from… More Promoting your Business via Pinterest

Corporate Social Responsibility – an Overview

Corporate social responsibility (CSR, also called corporate responsibility, corporate citizenship, and responsible business) is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities and other stakeholders, as well as the environment. This obligation is seen to extend beyond the statutory… More Corporate Social Responsibility – an Overview

Recommendations for Conflict Resolution – a Framework

Conflict is an inevitable part of organizational life, and the right degree and kind of conflict can be beneficial. If the pocesses that can make conflicts destructive are attended to, conflicts can either be minimized, resolved, or avoided. Self awareness and social awareness can make the difference between constructive and destructive conflict. I myself negotiated… More Recommendations for Conflict Resolution – a Framework

Basics of Compliance Management

Effective compliance is driven by two elements: A clear and simple set of rules and guidelines Employees and leaders who live a value based corporate culture Several compliance problems don’t arise because of missing compliance rules, but because employees are not fully convinced or motivated and don’t really live the existing rules actively. Thus, internal… More Basics of Compliance Management

Book of the Week: The McKinsey Mind

“The McKinsey Mind” Understanding and Implementing the Problem-Solving Tools and Management Techniques of the World’s Top Strategic Consulting Firm, by Ethan M. Rasiel and Paul N. Friga, 2001 McGraw-Hill. 218 pages Take-Aways McKinsey & Co. relies on a fact-based method of problem solving and management McKinsey’s model for problem solving includes identifi cation of a business need, problem analysis… More Book of the Week: The McKinsey Mind

Book of the Week: Peter Drucker – Shaping the Managerial Mind

“Peter Drucker – Shaping the Managerial Mind”, by John E. Flaherty. Jossey-Bass © 1999. 445 pages Take-Aways Peter Drucker is the father of modern management. Drucker coined the terms “knowledge society” and “knowledge worker.” Drucker developed his insights into “the marketing concept.” Drucker explains that every business exists in three different time zones — traditional, transitional, and transformational.… More Book of the Week: Peter Drucker – Shaping the Managerial Mind