Backward Forward Planning

More than any other situation Change is about cooperation and collaboration. No matter if your company is in serious trouble or just wants to find a new way to line itself up – it always needs people to initiate, moderate, steer, coordinate and live that Change. So what? The problem is that often people simply don´t know how to cooperate. Of course people cooperate on a daily … More Backward Forward Planning

Leadership Solutions: The Pathway to Bridge the Leadership Gap

Reading is fun. But not every book is really worth reading it – especially when it comes to business books. Therefore I already started the “Book of the Week” Series, where I share comprehensive abstracts on my favourite books. Now I want to start another series called: “Business Books” – featuring information on books in a more compact way. … More Leadership Solutions: The Pathway to Bridge the Leadership Gap

ARIZ

More than any other situation Change is about cooperation and collaboration. No matter if your company is in serious trouble or just wants to find a new way to line itself up – it always needs people to initiate, moderate, steer, coordinate and live that Change. So what? The problem is that often people simply don´t know how to cooperate. Of course people cooperate on a daily … More ARIZ

Truth: The New Rules for Marketing in a Skeptical World

Reading is fun. But not every book is really worth reading it – especially when it comes to business books. Therefore I already started the “Book of the Week” Series, where I share comprehensive abstracts on my favourite books. Now I want to start another series called: “Business Books” – featuring information on books in a more compact way. … More Truth: The New Rules for Marketing in a Skeptical World

Assumption Surfacing

More than any other situation Change is about cooperation and collaboration. No matter if your company is in serious trouble or just wants to find a new way to line itself up – it always needs people to initiate, moderate, steer, coordinate and live that Change. So what? The problem is that often people simply don´t know how to cooperate. Of course people cooperate on a daily … More Assumption Surfacing

Executive Stamina

Reading is fun. But not every book is really worth reading it – especially when it comes to business books. Therefore I already started the “Book of the Week” Series, where I share comprehensive abstracts on my favourite books. Now I want to start another series called: “Business Books” – featuring information on books in a more compact way. … More Executive Stamina

Book of the Week: Customer Satisfaction is Worthless: Customer Loyalty is Priceless

“Customer Satisfaction is Worthless: Customer Loyalty is Priceless”, by Jeffrey Gitomer. Bard Press, Austin, Texas, 1998, ISBN 1-885167-30-X About the book Subtitled “How to make customerslove you, keep them coming back, and tell everyone they know”, Gitomer’s book holds that traditional customer satisfaction measures are essentially meaningless. A merely satisfied customer, he maintains, is still likely to … More Book of the Week: Customer Satisfaction is Worthless: Customer Loyalty is Priceless

Becoming an Extraordinary Manager: The Five Essentials for Success

Reading is fun. But not every book is really worth reading it – especially when it comes to business books. Therefore I already started the “Book of the Week” Series, where I share comprehensive abstracts on my favourite books. Now I want to start another series called: “Business Books” – featuring information on books in a more compact way. … More Becoming an Extraordinary Manager: The Five Essentials for Success

Anonymous Voting

More than any other situation Change is about cooperation and collaboration. No matter if your company is in serious trouble or just wants to find a new way to line itself up – it always needs people to initiate, moderate, steer, coordinate and live that Change. So what? The problem is that often people simply don´t know how to cooperate. Of course people cooperate on a daily … More Anonymous Voting

The Change Cycle: How People Can Survive and Thrive in Organizational Change

Reading is fun. But not every book is really worth reading it – especially when it comes to business books. Therefore I already started the “Book of the Week” Series, where I share comprehensive abstracts on my favourite books. Now I want to start another series called: “Business Books” – featuring information on books in a more compact way. … More The Change Cycle: How People Can Survive and Thrive in Organizational Change