Organizational Change: Formulating, Implementing, and Sustaining a Fundamental Organizational Change in South American Central Banks

Welcome to part three of my little “great dissertations on Change” series. After having posted two other great dissertations, I would like to share Javier Adolfo Sepulveda Quinteros work on “Organizational Change: Formulating, Implementing, and Sustaining a Fundamental Organizational Change in South American Central Banks” with you today.

Currently, a trend ist under way to change the design of organizations. Today, business leaders are facing the complex task of leading their organizations and even their countries into the future. A tendency aimed at stressing, opposite values. Decentralization, involvement, and personnel development are believed to be better means to capture the essential value of all organizational coordination and productivity. For instance, cultural change has produced a workforce that virtually demands being involved into the life of the organization. This new organization form is horizontal rather than vertical in its basic shape. It results from the elimination of layers of management and the delegation of more responsibility onto the employees. In this sense, the whole quality management movement has been largely responsible for this new shape of organizations. This dissertation is focused on the challenge of formulating, impementing, and sustaining a fundamental change in Central Bank Organizations in South America. A holistic and integrated framework for thinking about the process of formulating, implementing, and sustaining a fundamental change in complex organizations such as the Central Bank of Colombia was developed.

To this end, research on several fields has been conducted. Subsequently, this framework was empirically validated in a single, in-depth case study of a transnational corporation. This chapter explains the pracitcal an theoretical background of the research problem, the research objective an approach, and the key concepts underlying the theoretical framework. Furthermore, this thesis was validated with the Central Bank of Colombia as a pilot project.

Download the entire dissertation in English language, here: Sepulveda_Quintero,_Javier_Adolfo_(2004)_-_Organizational_Change


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